Plain answers, no hedging.

The school sends one. For the autumn term launch, every family on the school's existing parent contact list will get an email with a six-character code and a download link. If you haven't received yours by the first day of term, the school office can re-issue it.

Check spam first — some invitation emails still get filtered. If it's not there, the school officecan re-issue it, or WhatsApp Ryan and we'll sort it.

Each adult should make their own account, but you can both join the same family. After the first parent finishes onboarding, they can invite a second adult from settings — that adult gets their own link, sees the same children and feed, and can manage notifications independently.

Grandparents and childminders can be invited the same way, with read-only access if you prefer.

For the autumn term, yes — an iOS app and an Android app, both free. A web version is on the way for parents who'd rather not add another icon to their phone.

Under three minutes for one child, four for two, five for three. Beyond that, we owe you a cup of tea.

Absolutely. Most families at Garden Suburb have one child, and kidSchool is just as useful for them — arguably more so, because there's nothing to filter and the feed stays quiet. Siblings are a feature when you need it, not a prerequisite.

That's exactly who kidSchool is for, too. The product was built around the Infant–Junior pairing, not retrofitted onto it. One app, one feed, both schools — siblings sit next to each other.

You can override the auto-suggested school during onboarding — for example, picking Junior for a Year 2 child who's moved up early. We'll show a quiet note acknowledging it, but we'll trust you. The school's own records remain the source of truth.

Their feed moves with them. At the end of Year 2, the school marks the transition; on the first day of Year 3, your child's card switches from indigo to mustard and starts pulling from the Junior's calendar. No re-onboarding.

Both. The default view shows everyone in chronological order, tagged with the child's name. A filter chip at the top lets you focus on one child when, say, you're packing only their PE kit.

Settings → Leave kidSchool. One tap, then a confirmation the next day to make sure it wasn't accidental. Your account and the data behind it are deleted within seven days, and we email a written confirmation when it's done.

Eventually — for the things that belong in a feed (events, actions, deadlines, celebrations). The school newsletter keeps its place for long-form writing; the class WhatsApp keeps its place for the social bits. We're not trying to replace the village, just tidy the noticeboard.

Name, year group, optional class, and the school they attend. That's the entire profile. No photos, no birthdays, no medical information, no pickup details. The school holds those — we don't copy them.

No. Never has been, never will be. There are no ads in kidSchool and no plan for them. The product is funded by a fixed annual contribution from each school — not by your data.

On servers in the UK, run by a UK-registered data controller. The full data-protection notice (registered with the ICO) is linked from the footer.

No model training, no third-party AI processing of family data. Where we use any automated tooling — for example, to suggest a school from a year group — it runs on the device or on our own server, on a tiny rule rather than a model. We'll be open about this if it ever changes.

Schools choose which families have given photo consent. Children whose families haven't are never shown. If you want to change your consent, the school office is the right route — kidSchool reflects what they hold, it doesn't override it.

Yes. Settings → Your data → Download. A JSON file, human-readable, including everything we hold and the timestamps. UK GDPR gives you the right to ask; we make it a button.